All FAQs

Arrival & departure

We organise the entire journey there and back for you:

 

  • The coaches depart from various pick-up points in Germany.

  • Whether it is a daytime or an overnight journey, you can see in your customer centre.

  • You will receive the exact departure times and pick-up points about 4 weeks before the trip starts.

  • Our team will welcome you at the destination.

 

Yes, travelling there independently is generally possible. Please let us know when you book so that we can coordinate the meeting point on site. In this case, the trip price is reduced by the coach share - we will be happy to give you the exact details on request.

Whether it is an overnight or a daytime journey, you will find out in your customer centre. You will receive the link with your booking confirmation. The exact departure times are fixed about 4 weeks before the trip.

In this case, please contact the emergency number provided immediately. Together we will find a solution for the onward journey as quickly as possible